Privacy Policy
MAR Properties
This Privacy Policy describes how MAR Properties collects, uses, and protects personal information provided to us through our website and services. We are committed to safeguarding your privacy and handling your data in a transparent and secure manner.
By using our website or submitting an enquiry, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Contact Information
Name, email address, phone number, and any details you submit through contact forms or enquiries.
Property & Service Preferences
Information about your interest in buying, renting, investing, property management, or property valuation, including preferred locations, property types, and budget ranges.
Communication Records
Records of correspondence with us by email, phone, WhatsApp, or website forms.
Technical & Usage Data
IP address, browser type, device information, and pages visited, collected for security, performance, and analytics purposes.
MAR Properties does not collect or store payment card details or banking information through this website.
2. How We Collect Information
We collect information in the following ways:
When you submit forms or enquiries on our website
When you contact us by email, phone, or messaging applications
Automatically through cookies and website analytics tools
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To provide you with the services you have requested, such as property sales, rentals, property management, and investor advisory.
- Communication: To communicate with you about properties, services, and other information that may be of interest to you.
- Personalization: To personalize your experience on our website and tailor our services to your specific needs and preferences.
- Service Updates: To inform you about services and opportunities you have requested or expressed interest in. You may opt out at any time.
- Analytics: To analyze website usage data and improve our website and services.
- Legal Compliance: To comply with applicable laws and regulations.
4. How We Share Your Information
We may share your personal information with the following parties:
- Service Providers: We may share your information with third-party service providers who assist us in delivering requested services, such as website hosting, communications, CRM systems, and property-related coordination.
- Business Partners: We may share your information with trusted business partners, such as developers and property owners, to fulfil your enquiry or provide property-related services you have requested.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
We will not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive data transmitted online.
- Storing your personal information on secure servers.
- Limiting access to your personal information to authorized personnel only.
- Regularly reviewing our security procedures and implementing updates as needed.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise your rights, please contact us using the contact information provided below.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the website to function properly.
- Performance Cookies: These cookies collect information about how you use our website, such as the pages you visit and the links you click.
- Functionality Cookies: These cookies allow us to remember your preferences and personalize your experience on our website.
- Analytics Cookies: These cookies help us understand how visitors use our website so we can improve its performance and content.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
9. Third-Party Websites
We may use secure third-party service providers for website hosting, email, analytics, and customer relationship management. These providers are contractually required to protect your data.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
MAR Properties
Email: [email protected]